AP-BA-3076: Business Analyst – Rail Sector
  • Consultant:
    Ian Williams
  • Published:
    10 Jan 2019
  • Location:
    London - London
  • Sector:
    Transport and logistics
  • Type:
  • Offering:
    £40-£45k & Benefits Package
  • Start Date:
Job Description:
Our rail infrastructure client is now looking for a permanent Business Analyst to work out of their London based location and report directly into their Business Analysis Manager.


Responsible for the delivery of business analysis services, helping business teams to work more effectively, ensure that they understand their needs for information and that it is supported by appropriate and cost-effective technology.


-Provides business analysis activities within our client, operating on own initiative to liaise with stakeholders across the business and explain how the business analysis team can help; also responding to requests for support.

-Supports the Business Analysis manager to ensure BA work is prioritised and allocated to provide value to the business, defines and sets standards for business analysis activities and outcomes.

-Responsible for BA support in large and complex projects and programmes, working with minimal supervision to apply BA skills and experience

-Engages with the business to understand for new requirements for ICT services, supporting other teams to deliver high quality service outcomes.

-Recommends, justifies and delivers improvements to the way our client operates, through changes to information systems, technology, business processes, practices and organisation. This involves a range of activities including:

-Investigative work to determine user needs for digital information technology

-Development of business cases to recommend solutions delivering best balance of cost, benefit and risk

-Business process improvement

-Help business teams to create business change and readiness plans (bringing IT issues such as deployment, data migration and training), ensure stakeholders are committed to change prior to going live

-Work with business teams to analyse and document processes and requirements, with colleagues in IT and suppliers to propose, justify and deliver solutions and support change and delivery of benefits

-Coaches and supports Assistant Business Analysts to ensure they provide a good quality service to projects and develop their skills


-Highly motivated and able to engage effectively on process and IT requirements.

-Experience of identifying and shaping opportunities for IT to enable business improvement.

-Confident, clear and organised thinker able to plan and deliver a high-quality business analysis outcome

-Desire to deliver pragmatic outcomes that benefit the business.

-A good listener, able to distil essentials from conversation and to challenge appropriately.

-Able to explain and communicate complex technical issues in a way that non-specialists can understand

-Extensive experience demonstrated in at least four of the following skill areas:

-Business Analysis.

-Business Process Improvement.

-Requirements Definition & Management.

-Stakeholder Relationship Management.

-Change Implementation Planning & Management.

-Business Process Testing.

-Benefits Management.

-Information & Technology advice.

SFIA skills

The key specific skills required are:

-Business analysis (BUAN). Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change. Applies and monitors the use of required modelling and analysis tools, methods and standards, giving special consideration to business perspectives. Conducts investigations at a high level for strategy studies, business requirements specifications and feasibility studies. Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks. Identifies stakeholders and their business needs

-Stakeholder relationship management (RLMT). Develops and maintains one or more defined communication channels and/or stake-holder groups, acting as a single point of contact. Gathers information from the customer to under-stand their needs (demand management) and detailed requirements. Facilitates open communication and discussion between stakeholders, using feedback to assess and promote under-standing of need for future changes in services, products and systems. Agrees changes to be made and the planning and implementation of change. Maintains contact with the customer and stakeholders throughout to ensure satisfaction. Captures and disseminates technical and business information

-Business process improvement (BPRE). Analyses business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches. Contributes to evaluating the factors which must be addressed in the change programme. Helps establish requirements for the implementation of changes in the business process

-Requirements definition and management (REQM). Facilitates scoping and business priority setting for large or complex changes, engaging senior stakeholders as required. Selects the most appropriate means of representing business requirements in the context of a specific change initiative. Drives the requirements elicitation process where necessary, identifying what stake-holder input is required. Obtains formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus the establishment of a base-line on which delivery of a solution can commence. Takes responsibility for the investigation and application of changes to programme scope. Identifies the impact on business requirements of external impacts affecting a programme or project

-Business process testing (BPTS). Designs and manages tests of new/updated processes. Specifies test environment for whole life-cycle testing (e.g. using model office concept). Manages selection/creation of relevant scenarios for testing and ensures that tests reflect realistic operational business conditions. Ensure tests and results are documented, reported to stakeholders and are available for specification of user instructions. Highlights issues and risks identified during testing to business stakeholders. Provides specialist guidance and advice to less experienced colleagues and users to ensure that test is conducted in an appropriate manner


-The Business Analyst is accountable for decisions to do with the application of business analysis standards etc. to the projects they are working on

-The Business Analyst will need to refer to the Business Analysis Manager and colleagues for agreement on changes to agreed business analysis practice and standards


-Wide ranging responsibility for delivery of business analysis outcomes that spans the whole of our rail client, including partners and suppliers

-Complex and evolving process and IT environment


-Develops excellent relationships with a wide range of stakeholders and technical experts

-HMG security clearance (Security Check) may be required for this role


-Take reasonable care to ensure your own and others’ health and safety – including those who may be affected by the delivery of this role – by taking personal responsibility for working to the company S.A.F.E programme principles

-Co-operate with our client in all matters relating to health and safety, including following safe working procedures at all times and not interfering with measures in place to protect your health, safety or welfare

-Advocate and promote the company’s well-being strategy and policies

Great opportunity to work on one of the UK’s major rail infrastructure projects!

Interested and meet the required criteria, then we look forward to receiving your CV ASAP.

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