AP-HPM-3180: Head of Project Management / PMO (Social Housing)
  • Consultant:
    Stephen Pimm, Ian Williams
  • Published:
    07 May 2019
  • Location:
    London - West - London
  • Sector:
    Health and social care
  • Type:
    Fixed Term
  • Offering:
    To £65k & Benefits
  • Start Date:
Job Description:
Our housing association client are striving to be recognised as the best in London for their homes and services. This is an exciting time to join the organisation. They have recently launched their new Corporate Strategy, which sets out the strategic objectives for the next 5-10 years. These objectives include a significant upscaling in their development activity, with the Corporate Strategy targeting 200 homes per year over the next 10 years.

To support the organisation in the achievement of these objectives, they have launched their transformation programme, which aims to improve and modernise them as a whole organisation, driving improvements in service and cost through innovation and the use of technology. This is a unique opportunity to work for an award winning organisation and genuinely contribute to the achievement of their corporate aims and objectives.

Main Purpose

Responsible for establishing and running the Project Management Office with the objective of ensuring all projects are delivered using a best-practice Project Management and Delivery Approach.  Ensuring that projects are delivered within the agreed scope, time, cost and quality, in line with the approved business case.

This role focusses on three key areas of responsibility:

•Overseeing the dossier of organisational projects, predominantly those within scope of the transformation programme providing expert knowledge and support and monitoring progress and reporting on project/programme status.

•Managing projects directly, these can fall within or outside of a programme though would typically be within a programme.

•The design, development, introduction, training and on-going iteration of the organisation’s Project Management Methodology.

This role is a Head of Department within the Programme Directorate; contributing to the management of the Directorate and its performance within the organisation and its strategic objectives; as well as the wider organisational senior management team.

This role oversees multiple activities at any one given time. There is budget responsibility attached to this role and there are people management responsibilities to this role.

Key Responsibilities

PMO Management

•Ensure project resources have the required toolsets and processes in place and that all relevant staff are trained and equipped to deliver successfully

•Ensure that the PMO meets its targets and supports the delivery of organisational and strategic goals

•Manage the day-to-day PMO activities and the PMO team. Provide performance feedback and goal-setting; annual performance assessments and skills development and training

•Manage the administration for project submissions and approvals through the agreed prioritisation and approval process, maintaining a pipeline of approved projects

•Ensure a clear and consistent approach is in place to manage risk with alignment to the Corporate risk management strategy

•Collate qualitative and quantitative information on project performance for the preparation and production of project reports for internal management purposes

•Ensure that information recorded in both electronic and hard copy meets with internal and external quality assurance standards.

Project Delivery

•Ensure detailed project, implementation and action plans are created for the duration of each project in accordance with project management lifecycle

•Ensure projects requirements and outputs are agreed, and that benefits realisation is managed through to programme level and strategic objectives

•Monitor progress against all projects, providing timely and accurate information to enable Sponsors and stakeholders to have visibility and sufficient data to make decisions

•Run or attend (as appropriate) Project Boards or Steering Groups

•Ensure risks, issues and dependencies are being recorded, monitored and proactively managed

•Ensure the appropriate and relevant level of testing is in place for all projects e.g. system, regression, UAT with stakeholder sign-off as part of the stage gating process

•Deliver an effective and timely schedule of project communications liaising with the relevant stakeholders including the Communications Team

Key Performance Criteria

•Meet cost, time and quality objectives when delivering projects, measured through stage gated reviews of outputs against original business case

•Project milestones delivered against project plan, measured through progress meetings and reports

•Adoption of PMO processes and governance across key business areas, measured through internal audit and practical demonstration

•Production of consistent project artefacts such as project plans, RAID logs, status reporting and financial reporting, measured through physical production of artefacts

•Business value measured through feedback on services provided by the PMO and improved stakeholder perception in relation to PMO business partner services

•Adoption of central PMO repository and ownership of all PMO data. Measured through internal audit and quality assurance

•Accurate and robust budget and cost management against project plans, working with Sponsors and stakeholders including the Finance Team, measured through financial reporting

•A robust process of notification or escalation to report on both underspend and potential overspend with the appropriate approvals sought for either, measured through risk and issue reporting

Qualifications, Skills & Experience

•Strong project or programme management and excellent organisational skills are fundamental, as is the ability to liaise with people at all levels of the organisation.

•Strong leadership in a matrix environment to promote best practices in managing interrelated projects and programmes to ensure successful delivery.

•Open-minded and ‘can-do’ attitude which encourages innovation, embraces change and displays resilience against adversity

•Participate fully as a team member in building an atmosphere of openness, honesty, respect, co-operation and fun

•Visible, approachable, accountable and available

•Inspire and empower other people by demonstrating trust, openly valuing their expertise and input

•Recognised formal project/programme management qualification (PMP/Prince2/MSP) is essential

•Degree level qualified is desirable

•Highly developed project/programme management and planning skills and experience

•Proven ability to manage a range of projects types and complex business initiatives and change programmes

•Experience of being a Business Partner and managing stakeholder relationships

•Experience of prioritisation models and working with the business to determine appropriate project prioritisation

•Proven ability to juggle different projects/priorities and deliver high quality outcomes under pressure

•Highly motivated self-starter able to work with minimal supervision and direction

•Strong interpersonal, time management and problem-solving skills

•Excellent attention to detail, both written and numerical, and commitment to quality

This is a 3 years fixed term opportunity and our client are looking to engage someone now as soon as possible.

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