AP-IC-3246: Implementation Consultant – Project Resource Software
  • Consultant:
    Ian Williams
  • Published:
    08 Aug 2019
  • Location:
    United Kingdom - Home based with Travel
  • Sector:
    IT and information services
  • Type:
  • Offering:
    £40-£45k & Bonus & Benefits
  • Start Date:
Job Description:
Our client is a well-established UK based resource management software author. Their products help project and services organisations achieve high levels of resource utilisation whilst ensuring that individual project commitments are met.

Their team covers software development, sales, implementation and ongoing support. Whilst the software can be used virtually out of the box for small installations, there is usually a significant services element to any new client implementations.

Due to impending retirement, they are looking for an Implementation Consultant to join the team and take responsibility for their client implementation projects. New clients often have spreadsheet-based systems that are failing to deliver the required information and are unable to support an effective resource management process.

The Implementation Consultant can therefore spend significant time in reviewing the source data and resource management processes before configuring the system. As the project manager, he/she can call on technical and account management assistance from within our client, as required.

Job Function:

  1. Pre-sales
    1. Support sales staff with pre-sales activities, e.g. data import and system configuration for Proof of Concept exercises for new prospects
  2. Post-sales: Manage the software implementation project
    1. Lead Implementation Workshops
      1. Develop implementation plan
      2. Produce requirements docs for:
        1. Data import routines
        2. System configuration to map client’s workflow, roles & responsibilities, etc.
    2. Customise installations to meet each client’s requirements
    3. User training – primarily train the trainer
    4. User acceptance testing – agree scope and manage process
    5. Call on development as necessary.
  3. Other
    1. Product testing, particularly when new features produced for a specific client implementation
    2. Back up to our clients Support.

Required experience

  1. Managing clients, as an account or project manager in a project and/or services business. Support consultant experience also valid.
  2. Exposure to and understanding of the principles and practice of project management.
  3. Implementing multi-user systems, preferably related to project management.

A working knowledge of:

  1. Microsoft Excel
  2. Microsoft Project
  3. Microsoft Word

Some knowledge of

  1. VB Scripts or other programming language – editing only
  2. Microsoft Access
  3. Microsoft SQL Server
  4. Microsoft IIS


  1. Driving license
  2. Some overseas travel, but mainly UK
  3. Home office based
  4. Flexibility – they are a small team

Home based role will suit someone with a good knowledge of project management, good interpersonal skills and have experience of implementing PM related systems.

Not Specified
Person Specification:
Not Specified

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